Your trust is the foundation of our artistry. Effective: October 24, 2023.
At Feral Bloom, much like the curated beauty of our bespoke arrangements, we treat your customer information with the utmost delicacy and respect. This policy outlines how we collect, manage, and protect your personal data when you engage with our Beverly Hills boutique and online services.
We collect personal details essential for delivering excellence: your name, contact details, delivery addresses, and payment information processed via secure encryption. We also gather automated data through cookies to refine your artistic journey on our site.
Your data informs the harvest. We use it to fulfill orders, personalize subscription deliveries, and—with your consent—share exclusive floral previews and event invitations that align with the sophisticated taste of our clientele.
Feral Bloom does not sell your bouquet of personal information. We share data only with essential partners: secure payment processors, high-end delivery couriers for your arrangements, and when required to satisfy the legal obligations of the city of Beverly Hills or federal law.
We employ industry-leading encryption and physical security measures at our Maple Avenue suite to ensure your digital footprint remains as pristine as a fresh cut stem. Our systems are regularly audited against the latest security standards.
You maintain full control over your information. You have the right to request access to, correction of, or permanent deletion of your data from our systems. As Pop Peschard, our patron services lead, notes: "Transparency is as vital to our business as light is to a feral bloom."
We may evolve this policy to reflect new practices. Significant changes will be communicated via our primary newsletter or a prominent notice on our digital storefront.
Questions regarding our data protection practices may be directed to our Data Protection Officer.
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